What is QiSites?
QiSites is a simple, customizable, turnkey website service for acupuncturists. We provide elegant, mobile and tablet-friendly website themes, prewritten AOM content, stock images, and easy-to-use website editing tools so you can update your website anytime. A free domain name is included (or use a domain you own), along with fully-managed cloud hosting, and reliable technical support. There's no long-term contract — you can cancel your website anytime, no questions asked.
When will my website be ready?
Your website will be ready within 1 business day. If you already have a domain name, you'll have to map it to our servers to activate your website (we can help you).
Can I work offline until I'm ready to go public?
Yes, you can choose to place your website in password protected mode. Your visitors will see a "Coming Soon" message.
I already have a website. Can I switch to QiSites without any downtime?
Yes. If you have an existing website we can facilitate your transition by setting you up with a temporary domain name. This will allow you to work on your new website while temporarily keeping your existing website up and running. When you are ready for your new website to go live, we can help you make a seamless transition. Contact support for details.
Hosting and Domain Name
What is a domain name?
Your domain name is your website address. Example: www.myacupuncturesite.com
How much does a domain name cost?
We include a free domain name with your website package.
What domain name should I choose?
Your domain name is an important decision, so we have some advice.
Can I keep my domain name if I cancel my website?
Yes, just contact support to request a Domain Transfer.
What if I already have a domain name?
Great, you'll just need to map your domain to our servers. This is done by logging into your domain registrar's website and changing the nameservers. We can help you!
Do I need website hosting?
No, we provide fully-managed cloud hosting for your website and 3GB of cloud storage to upload documents and photos.
Can I have email addresses with my domain name?
Yes, you can. If you just need addresses for marketing purposes, we can configure up to 5 email forwarding addresses with your domain. If you're planning to communicate with patients, you can configure HIPAA compliant email via Google Apps (recommended).
Pages and Content
Can I customize my website?
Definitely, we make it easy to create and edit web pages and blog posts. You're free to express your ideas in your own words and images.
Is there prewritten content?
Yes. We know you're busy, which is why we provide prewritten pages with all the essential content an acupuncturist's website needs. The prewritten pages are:
- Chinese Herbs
- Other Therapies (moxa, cupping, tui na & qigong)
- New Patients
- What to Expect
- Your First Visit
- Conditions We Treat
- Contact Form
How do I edit my website?
We provide user-friendly website editing tools that work right inside your web browser. There's no software to install. You'll be able to create pages and blog posts, edit your text, add links, embed photos and videos, upload images and documents, even perform search engine optimization. Entering text and applying basic formatting is similar to using an email program.
How many pages can my website have?
You can create as many pages as you want. It's easy. Organizing your navigation menu is easy too, with our simple drag and drop organizer.
We offer a fully integrated, easy to use blogging engine that you can enable with a single click.
All of our templates are mobile-optimized, meaning that visitors on iPhone, Android, and other mobile phones get a streamlined version of your website that downloads quickly on cellular networks and looks great on a small screen.
All of our templates are responsive, meaning that the width of the website layout adapts to the size of the visitor's screen. Responsive design allows your website to work well on any device (phones, tablets, netbooks, laptops, desktops, etc.)
Upload Client Forms (e.g. your intake form)
You can upload forms and other documents in PDF format (recommended) or other common formats such as Word or Excel.
You can upload photos in any web-ready format (.jpg, .png, .gif). We give you enough storage space for thousands of images. We also provide a image library of beautiful stock photos for you to use on your website at no cost.
You can embed videos hosted on YouTube, Vimeo, and most other video hosting services right into your web pages.
Add a Google Map
You can embed a Google map or MapQuest map into any page on your website.
Social Media Plugins
We offer built in links for FaceBook, Twitter, Yelp, YouTube, LinkedIn, Instagram, Pinterest, and Google+. We also support various embedded social media widgets.
Online Appointment Booking
We are compatible with all of the major online scheduling applications, including Genbook, FullSlate, and BookFresh. We will be happy to help you integrate your booking widget into your website.
E-commerce Shopping Cart
For simple e-commerce you can add PayPal buttons to your site. For a fully featured online store you can add the popular and powerful Ecwid cart widget. We will be happy help you install the Ecwid widget.
You can add Google Analytics tracking code to your website to gather detailed statistics about your website traffic and keywords. Add Google Webmaster Tools for an even more detailed analysis.
Is there tech support?
Yes. QiSites is very easy to use, so you'll be able to do most things by yourself. But if you get stuck, just email us for help. You'll get a response within 1 business day (usually in just a few hours). We can answer basic website questions, assist you in learning the website editing tools, and resolve any technical issues with your website or your domain name. Please note that support is via email only — we don't offer phone support.
I'm not great with computers. Is QiSites a good choice for me?
Yes! We've designed the QiSites website editing tools to be remarkably easy to use. To see how it works, take a look at our video tutorials, which demonstrate common tasks like creating new pages, adding photos and uploading an intake form. And if you get stuck, you can always email us for help.
I have some 3rd party code. Can you add it to my website?
HTML source code for things like Google Maps, PayPal buttons, newsletter signup forms and Facebook badges can usually be added to your site through the HTML source tool in the website editor. However, if you need assistance we'd be happy to help you.
I have a logo. Can you add it to my website?
Sure. We can integrate your logo into the top banner area of your website at no extra charge.
Can you customize my website's colors?
Our themes already come in a variety of colors. But if you'd like us to make a color scheme just for you, customization work is billed at a rate of $120/hour (half hour minimum).
Do I need to install any software?
No. You just need a regular computer with an internet connection and a standard web browser. We support recent versions of Chrome, Firefox, and Safari as well as Internet Explorer 10+.
Can I edit my website from my iPhone/iPad?
Your visitors can use tablets and mobile devices to browse your website (they'll even get an optimized version), but to edit your website you need to use a regular computer and web browser.
How does billing work?
Our service works on a monthly subscription basis. Payments are accepted via credit card (Visa, MasterCard, AmericanExpress, Discover). Your credit card will be charged each month on the same day of the month that you signed up. Billing will recur automatically until you cancel your website.
Is there a long-term contract?
No, you may cancel your website at anytime, no questions asked.
Are there any additional fees?
Please see our full list of fees for details.