What is QiSites?
QiSites is a simple, flexible, search engine friendly website system for acupuncturists. We provide elegant website templates, prewritten AOM content, stock images, and an easy to use website editor so you can update your website anytime. A free domain name is included (or use a domain you already have), along with website hosting, and ongoing technical support.
How long does it take?
Your website will be ready in 1 business day.
Can I work offline until I'm ready to go public?
Yes, you can choose to place your website in password protected mode. Your visitors will see a "Coming Soon" message.
Can I switch to QiSites without any downtime?
Yes. If you have an existing website we can facilitate your transition by setting you up with a temporary domain name. This will allow you to work on your new website while keeping your existing website up and running. When you are ready for your new website to go live, we make the transition seamless. Contact support for details.
Hosting & Domain Name
What is a domain name?
Your domain name is the address of your website, e.g. myacupuncturesite.com. Choose an available domain name and we will register it for you at no extra cost. If you're not sure what name to choose, we have some suggestions.
Can I keep my domain name if I cancel my QiSites account?
Yes. If you ever decide to cancel your QiSites account but wish to keep your domain name, just contact support to request a Domain Transfer.
What if I already have a domain name?
That's fine. You'll just need to point traffic to our servers by logging in to your domain registrar's website and changing the nameservers.
Is website hosting included?
Yes, we provide the hosting for your website and you also have 3GB of storage to upload documents and photos.
Can I have email addresses with my domain name?
Yes, you can have up to 5 custom email forwarding addresses with your domain, e.g. email@example.com. Forwarding addresses redirect incoming email to another email account of your choice. If you want full, professional-grade email accounts rather than forwarding addresses, we recommend the HIPAA compliant Google Apps service.
Updating Your Website
How do I edit my website?
One of the great benefits of QiSites is our intuitive, user-friendly website editor. The website editor enables you to edit your text, add links, embed photos and videos, upload images and documents, even perform search engine optimization! Entering text and applying basic formatting is similar to using Word or an email program.
How many pages can my website have?
You can create as many pages as you want. The website editor lets you easily add new pages (we don't charge by the page). Organizing your navigation menu is easy as well, with our simple drag & drop organizer.
Is there prewritten content?
Yes, we preconfigure your website with several pages of professionally written content, which you can easily edit to suit your needs. If you're looking to get started quickly you can just enter your business name, contact information and professional bio and you'll be ready to go! The prewritten pages are:
- - Welcome
- - Services
- - Acupuncture
- - Chinese Herbs
- - Other Modalities (moxa, cupping, tui na & qigong)
- - Contact Form
We offer a fully integrated, easy to use blogging engine that you can enable with a single click.
All of our sites are mobile optimized, meaning that visitors on iPhone, Android, and other mobile devices get a streamlined version of your website that downloads quickly on cellular networks and fits on a narrow screen. Mobile sites also feature a click-to-call button and a map & directions button.
Upload Client Forms (e.g. your intake form)
You can upload forms and other documents in PDF format (recommended) or other common formats such as Word or Excel.
You can upload photos in any web-ready format (.jpg, .png, .gif). We give you enough storage space for thousands of images. We also provide a image library of beautiful stock photos for you to use on your website at no cost.
You can embed videos hosted on YouTube, Vimeo, and most other video hosting services right into your web pages.
Add a Google Map
You can embed a Google map or MapQuest map into any page on your website.
Social Media Plugins
We offer built in integration with FaceBook, Twitter, Google+, YouTube, and LinkedIn, and support for various embedded social media widgets as well.
Online Appointment Booking
We are compatible with all of the major online scheduling applications, including Genbook, FullSlate, and BookFresh. We will be happy to help you integrate your booking widget into your website.
E-commerce Shopping Cart
For simple e-commerce you can add PayPal buttons to your site. For a fully featured online store you can add the popular and powerful Ecwid cart widget. Our tech support will be happy to install the Ecwid widget for you.
You can add Google Analytics tracking code to your website to gather detailed statistics about your website traffic and keywords. Add Google Webmaster Tools for an even more detailed analysis.
Is there tech support?
Yes. QiSites is very easy to use, so you'll be able to do most things by yourself. But if you get stuck, just email us for help. You'll get a response within 1 business day (usually in just a few hours). We can answer basic website questions, assist you in learning the website editor, and resolve any technical issues with your website or your domain name. Please note that support is via email only — we don't offer phone support.
I'm not great with computers. Is QiSites a good choice for me?
Yes! We've designed the QiSites website editor to be remarkably easy to use. To see how it works, take a look at our video tutorials, which demonstrate common tasks like creating new pages, adding photos and uploading an intake form. And if you get stuck, you can always email us for help.
I have some 3rd party code. Can you add it to my website?
HTML source code for things like Google Maps, PayPal buttons, newsletter signup forms and Facebook badges can usually be added to your site through the HTML source tool in the website editor. However, if you need assistance we'd be happy to help you.
I have a logo. Can you add it to my website?
Sure. We can integrate your logo into the top banner area of your website at no extra charge.
Can you customize my website's colors?
Our themes already come in a variety of colors. But if you'd like us to make a color scheme just for you, customization work is billed at a rate of $120/hour (half hour minimum).
Do I need special software to use QiSites?
No. To use the website editor you will need a computer with an internet connection and a standard web browser. We support recent versions of Chrome, Firefox, and Safari as well as Internet Explorer 10+.
Can I edit my website from my iPhone/iPad?
Your visitors can use mobile devices to browse your website (they'll even get an optimized version), but to edit your website you need to use a regular computer and web browser.
How does payment work?
Our service works on a monthly subscription basis. You can cancel anytime. Payments are accepted via credit card.
Are there any additional fees?
Please see our full list of fees for details.
Can I cancel any time?
Yes. There's no long-term contract and no termination fee. You may cancel any time through the Settings panel in the Website Editor.
If I change my mind can I get a refund?
We offer a 30-Day Money Back Guarantee.