Last Revised: May 19, 2018

Privacy Policy

The QiSites service ("QiSites" or our "Service") provides you (the "User") with access to Materials for the creation and management of a website. The QiSites service is provided by ISEEM, LLC ("we", "us", or "our"). This Privacy Policy describes our privacy practices with regard to Personal Information that we collect on qisites.com (our "Site") and through the myqisites.com platform (our "Service"). Throughout this policy our "Services" will refer collectively to our Site and our Service. This Privacy Policy also describes our practices with regard to the collection and use of Anonymous Information. We collect and use pieces of Personal Information and Anonymous Information that are necessary to provide our Services or that help us improve our Services. When using our Services, you are consenting to the collection, use, and disclosure of your Personal Information as outlined in this Privacy Policy.

Modifications

We may change this Privacy Policy from time to time. We will notify you that this policy has changed by revising the date at the top of the policy. In some cases we may provide additional notice (such as displaying a message in our application's interface or sending an email to our customers). We encourage you to review this Privacy Policy whenever you access our Services to stay informed about our information practices.

Collection and Use of Personal Information

When you use our Services, we may collect Personal Information and may engage Third Party partners to collect Personal Information. The Personal Information collected is used for contact, billing, identification, authentication, and service improvement. Personal Information may include:

  • Contact Information, such as name, email address, and phone number
  • Billing Information, such as credit card number and billing address
  • Unique Identifiers, such as account number and password
  • Information about your business, such as business name and industry
  • IP Addresses, which identify your device on the network
  • Questions or comments that you submit

In addition our Services may collect Usage Information, such as browser type, operating system, time stamp, clickstream data, referring and exit pages, and files viewed on our site to analyze trends and administer the Site.

Collection and Use of Children's Personal Information

We do not solicit personally identifying information from children. Visitors who are under 13 years of age should not submit any personally identifying information.

Data Collection Methods

We collect data that you submit directly, as well as data about the usage of our Services. Some data collection methods use Third Party services, which have their own terms and policies. The collection methods we use are outlined below.

Server Logs

Our web servers record information about visitors in server log files. Server logs include IP addresses, which describe the location of a computer or network on the internet. Server logs are useful for troubleshooting purposes.

Browser Cookies

We use cookies, which are small files downloaded by your web browser. Cookies are necessary to enable many features of our Service, and are also used to track usage of our Services and to customize the user experience. You can disable cookies in your web browser settings if you choose. Cookies are required in order to log into your QiSites account, therefore disabling cookies will make key features of our Service unavailable.

Clear Gifs & Encoded Links

When we send emails we may include small, embedded images, known as web beacons, and may uniquely encode links. These techniques allow us to track individual responses to emails and to calculate aggregate open rates and click rates to gauge the effectiveness of our communications.

External Links

We provide links to external websites that may be useful or interesting, however we do not attest to the accuracy, relevance, or completeness of any information provided on external websites.

Third Parties

Service Providers: We use a variety of Third Party services to provide the Site and the Service. All of these Third Party services may have indirect or direct access to pieces of Personal Information. We use the following services: Google G Suite to send and receive email; Mailgun, Postmark, and Paubox for transactional email and contact form delivery; MailChimp for sending email newsletters; Linode for cloud servers; AWS for hosting images and file uploads; Quantum Gateway for payment processing; OpenSRS for domain name registration.

Analytics: We use Google Analytics to collect data about the usage and traffic patterns of our Site. Analytics data are used to find out how people find our Site, how they use our Site, and which Site features are most popular. Google's collection and use of information is governed by Google’s Privacy Policy. We also use Inspectlet, which allows us to visualize the usage of our Services so that we can find and fix software bugs, and improve the usability and effectiveness of our Services. We have engaged Inspectlet to analyze the activities of visitors to our Site, and Inspectlet’s authorized use of cookies and other tracking technologies enable it to have access to Personal Information of visitors to our Site. Such access to and use of Personal Information by Inspectlet is governed by Inspectlet’s Privacy Policy.

Advertising: We use advertising platforms, such as Facebook and Google, to promote our Services. These advertising partners may use cookies, web beacons, and other similar technologies to collect or receive information from our website and from elsewhere on the internet in order to provide measurement services and targeted advertisements. You can opt-out of the collection and use of information for ad targeting at http://www.aboutads.info/choices.

Acquisition, Merger, or Partnership: We do not sell your Personal Information to any third party, however it is possible that in the future we may be acquired by, merge with, or partner with another business entity in which case we may share your Personal Information.

Access & Removal

Upon request we will provide you with information about any of your Personal Information stored on our systems, and provide you with the opportunity to update any information. You also have the right to request that Personal Information about you be deleted. We will respond to any such request in a reasonable time frame. In some cases Personal Information must be retained, such as to continue to provide the Services and to maintain records that allow us to enforce our Intellectual Property rights.

Data Security

We take the following measures to help protect your sensitive Personal Information: we secure all passwords with a one-way password hashing function; we use TLS (Transport Layer Security) when collecting any information (TLS is a standard security technology for establishing an encrypted connection between a server and a client); we never store credit card numbers on our servers (credit card numbers are stored directly by the payment gateway); we never ask for, nor will we accept, payment information via email (payment information may only be submitted via the TLS encrypted billing system). In addition, we may require written authorization from you before communicating with third parties about your account. While these measures help to protect your Personal Information, they cannot eliminate the security risks inherent in transmitting information over the internet and storing information on internet connected computers. Whenever you provide Personal Information, you do so at your own risk.


Hosted Websites

Our Service enables the user to create and manage a website ("Hosted Website"). We do not have control over how our users manage their websites, therefore be sure to review the privacy policy ("Hosted Website's Privacy Policy") of any website you visit to understand how that website owner may collect and use your Personal Information.

First-Party Cookies on Hosted Websites: Websites built using our Service may use cookies to enable certain features. First-party cookies, meaning cookies that are accessed by our application code, are strictly used to control interactive features, such as pop-up windows. First-party cookies do not store personal information and are not used for tracking or marketing purposes.

Third-Party Cookies on Hosted Websites: Users of our Service may integrate third-party code into their website that may use cookies or other tracking technologies. In some cases third parties may use cookie data to track your activities or uniquely identify you for data analytics or marketing purposes. We do not have access to or control over any data collected by third parties. Any such collection and use of personal information is governed by the third party's privacy policy and the Hosted Website's Privacy Policy.

Server Logs on Hosted Websites: When you visit a hosted website, your IP address will be saved in server log files, which is default behavior for web servers. This information may be used for troubleshooting purposes. When you submit Personal Information through a contact form powered by our Service, your email address and marketing opt-in preferences may also be saved in log files. This information is used to validate that you have opted to receive marketing emails from the website owner.

Contact Forms on Hosted Websites: Hosted websites may offer contact forms to collect information from visitors, including names, email addresses, phone numbers, and questions or comments. Any such collection and use of personal information is governed by the Hosted Website's Privacy Policy. The information you submit via a contact form powered by our Service is sent to the website owner at an email address of their choosing. Contact form submissions are secured with TLS encryption during transmission and with AES-256 encryption at rest on servers. Messages will only be delivered to the website owner if their email service provider accepts TLS encrypted transmission, however once the message has been delivered it is possible that the recipient's email service provider may store the message without encryption or may forward the message without encryption. In addition, if you request to receive information from the website owner your email address may be shared with the website owner's third party email marketing platform (MailChimp).

Embedded Third-Party Code on Hosted Websites: Our Service makes it possible for a user to embed third-party HTML and JavaScript code into their hosted website. Users commonly use the code embedding capability to add third-party features, such as newsletter signup forms and appointment booking tools to their websites. Third-party code may be used to track the actions you take on a website and may generate HTML forms that transmit data directly to a third party. JavaScript code has the capability to detect user interactions, such as mouse movement and clicks, as well as the capability to intercept and transmit information entered into a website contact form. Any such collection and use of personal information is governed by the third party's privacy policy and the Hosted Website's Privacy Policy.

Third-Party Service Providers: Our hosted website platform uses the services of several cloud service providers: Linode for cloud servers; AWS for hosting images and file uploads; Paubox and Mailgun for contact form delivery.

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