Domain Name Registration & Management Agreement
Important Note About Nameservers
Pointing to our nameservers does not transfer your domain's registration. Pointing to our nameservers routes DNS traffic to our servers, while keeping your domain registration with your current registrar. If you have pointed to our nameservers you still must renew your domain name through your registrar.
As part of the QiSites service ("QiSites" or our "Service"), ISEEM, LLC ("we", "us", or "our") may register an internet Domain Name on your behalf or may assist you in the inbound transfer of a Domain Name you registered elsewhere ("Domain Name Registration"). By using QiSites you are agreeing to this Domain Name Registration & Management Agreement ("Domain Agreement").
ICANN Domain Registrant Information
Domain name registration is governed by ICANN (Internet Corporation for Assigned Names and Numbers). Please review ICANN's Registrant Rights and Benefits and ICANN's Registrant Education Materials.
60-day Transfer Restriction
ICANN applies a 60-day transfer restriction period when you register or transfer a domain name. If we register a Domain Name on your behalf, or if you transfer a Domain Name to us, you must wait 60 days before you can initiate a transfer to another registrar. For more information, see ICANN's FAQ for Domain Name Holders.
ICANN Policy Update: Starting December 1, 2016 any change to the registrant contact information will also lock the domain for transfers for 60 days.
Sponsoring Registrar
Domain names are registered through the Tucows OpenSRS system. Tucows is the sponsoring ICANN Accredited Registrar (the "Registrar"). You agree to be bound by the OpenSRS Registration Agreement.
Domain Registration and Renewal
The registration of a single Domain Name is provided as a benefit to active QiSites account holders. Available TLDs are: .com, .net, .org, .info. Your Domain Name is registered for 1 year and will be automatically renewed on a yearly basis for as long as you maintain an active QiSites account. If your QiSites account is suspended or cancelled, your Domain Name will not be automatically renewed and will be allowed to expire.
Registration and Renewal Fees
Active QiSites account holders are entitled to one free domain registration or domain renewal per year. The fee for any other domain registration/renewal is $30/year for active QiSites account holders. Former QiSites account holders may renew a domain for $50/year (or transfer it for free). We do not provide redemption of expired domains that are beyond the renewal Grace Period provided by Tucows OpenSRS.
Inbound Domain Transfer
If you transfer a Domain Name to us it will be transferred to Tucows OpenSRS and Tucows will become the Sponsoring Registrar. After you transfer the domain to us you must wait 60 days before initiating a transfer to another registrar.
Registered Name Holder
Under this Domain Agreement you acknowledge that you are the legal owner of the Domain Name and are solely responsible for your use of the Domain Name. You are required to provide us with accurate and reliable contact information and must promptly inform us of any changes to your contact details. Public Whois records will show your Name as the domain Registrant, and may also show your Business Name.
Domain Contact Privacy & Proxy
When we register or transfer in a Domain Name, your mailing address, phone number, and email address (your "Contact Information") will be kept private and will not be published in the public Whois database. Under this Domain Agreement, we agree to submit ISEEM, LLC's proxy Contact Information to the OpenSRS system, and to update our Contact Information as necessary, in order to manage Domain Name verification and renewal on your behalf, as well as to assist you in resolving issues that may arise in connection with the Domain Name. We will dispatch communications relating to the domain by: i) resolving all registration, renewal, and technical issues on your behalf, or; ii) deleting all communications deemed to be SPAM or marketing solicitations, or; iii) forwarding the communications to you.
Limitations to Domain Contact Privacy & Proxy
Privacy & Proxy services may be terminated immediately upon cancellaton or suspension of your QiSites account. Pursuant to ICANN policies your Contact Information will also be provided to any party who provides "reasonable evidence of actionable harm" caused by or related to your use of the Domain Name. In addition, your Contact Information may be displayed in the public Whois database without notice when circumstances warrant, including, without limitation: when required to complete a Domain Name transfer; in conjunction with a DMCA request; in conjunction with a legal action or threat thereof.
Domain Management & Communication
We provide full management of the Domain Name Registration. If you require changes to your Domain Name Registration, please contact support for assistance. If you wish to manage, or have a third party manage, the Domain Name Registration you must transfer the Domain Name to another registrar. Any required notices regarding your domain will be sent to you via email.
Outbound Domain Transfer
If your Domain Name is available for transfer you may transfer it to another registrar at any time. We do not charge for outbound domain name transfers. Please note that ICANN requires you to wait 60 days after the initial registration or inbound transfer before you can initiate an outbound transfer. How do I transfer my domain away to a new registrar?
Account Cancellation
Domain Management services are provided to active QiSites account holders and are terminated upon cancellation of your QiSites account. You are responsible for taking the necessary steps to execute an Outbound Domain Transfer within 30 days of canceling your QiSites account. After that 30-day period has expired you may transfer your domain registration away if the domain is still available for transfer, however we cannot guarantee that your domain will still be available for transfer after the 30-day period has expired.
If your QiSites account is cancelled within 48 hours of its initial creation, your domain registration will be cancelled as well.
Changing Domain Name Spelling
Unfortunately the spelling of a Domain Name cannot be changed after it has been registered. If you wish to switch to a different domain name, a $30 fee will be imposed.
Register Additional Domain Names
We maintain only one single Domain Name registration per customer account. If you need additional domains, you can register them through any standalone domain registrar.
Questions or Concerns About a Domain Name
Please contact support and we will be happy to assist you.
Warranty Disclaimer
Your use of the Service is at your own risk. The service is provided without any warranty whatsoever on an “as is”, “as available”, and "with all faults" basis. We do not warrant that the Service will meet your requirements or that it will be uninterrupted, secure, or error-free. All other warranties, express or implied, including any warranties of title, merchantability, or fitness for any particular purpose, are specifically excluded and disclaimed by ISEEM, LLC.
Limitation of Liability
You agree that we are not liable to you or to anyone for any losses or damages, including loss of profits, savings, goodwill, use, or data, or any compensatory, punitive, general, special, incidental, consequential, direct, indirect, or speculative damages, whether arising out of or relating to the Service, even if we have been advised of the possibility of such loss or damage. This Limitation of Liability expressly includes any and all losses related to undelivered or delayed email communications.
Indemnification
You agree to indemnify, defend, and hold harmless ISEEM, LLC and its employees, officers, directors, agents, licensors, suppliers, affiliates, and successors (collectively "Indemnified Parties") from any and all liability, penalties, losses, damages, claims, expenses, costs, and attorneys' fees incurred by or made against the Indemnified Parties caused by, arising out of, or related to your use of the Service.
Exclusive Remedy
You agree that in the event of a problem with the Service, your sole and exclusive remedy is to discontinue using the Service.